Effective Date: 27 August, 2024

Introduction

Welcome to Rassma Elegance LLC. We are committed to protecting the privacy of our customers and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

1. Personal Information: When you place an order or register on our site, we collect personal information such as your name, email address, phone number, billing address, and shipping address.
2. Payment Information: To process payments, we collect payment information, including credit/debit card numbers, which are securely handled by our payment processor, Stripe.
3. Browsing Information: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior, IP address, browser type, and pages visited on our website.
4. Analytics Data: We use Google Analytics and Microsoft Clarity to track and analyze your interactions with our website to improve our services.
5. Advertising Data: We collect data for remarketing purposes through Google Ads and Facebook Ads to show targeted advertisements to you.

How We Use Your Information

Rassma Elegance LLC uses the information we collect for the following purposes:

1. Order Processing: To process and fulfill your orders, including shipping and payment processing.
2. Communication: To communicate with you about your orders, respond to inquiries, and send you updates.
3. Marketing: To send you promotional materials, special offers, and information about our products and services through email marketing. You can opt out of marketing communications at any time.
4. Personalization: To improve your shopping experience by personalizing content and advertisements based on your interests and interactions.
5. Analytics: To analyze user behavior and website performance using tools like Google Analytics and Microsoft Clarity.
6. Security: To protect against fraud and unauthorized transactions and ensure the security of our website and services.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors (Stripe), shipping companies, and marketing platforms.
2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction.

Your Rights

As a customer, you have the following rights regarding your personal information:

1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
3. Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
4. Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in any email you receive from us or by contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience and collect information about your use of our site. You can manage your cookie preferences through your browser settings.

Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Rassma Elegance LLC
Email: [email protected]
Dubai, UAE